AKB PRODUCTS — POLICIES & Contact Details

Welcome to the Contact & Policy Page of AKB Products. This page is designed to give you complete clarity about who we are, how we work, and how you can reach us anytime. We believe in honesty, transparency, and customer trust, and this page reflects the values our brand stands for.
Here, you will find all our official communication channels including WhatsApp, Facebook, and Instagram—so you can easily connect with us for orders, inquiries, support, or manual payments. We aim to provide smooth communication for every customer, whether it’s before purchase or after delivery.
Along with contact details, this page also includes our full policy information—covering shipping timelines, cancellation rules, payment options, privacy details, and refund guidelines. Everything is clearly mentioned to ensure a worry-free shopping experience.
At AKB Products, your trust matters the most. This page exists to help you feel confident, informed, and supported whenever you shop with us.

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AKB PRODUCTS — POLICIES

No Return Policy

At AKB Products, we currently do not accept returns.
To maintain full transparency, we provide live images or videos of your products before packing, so customers can verify the condition and confirm their order before dispatch.

Refund Policy & Cancellation Policy

Refunds are applicable only in case of order cancellation.

If a customer cancels an order before dispatch, a refund will be issued.
Delivery charges up to ₹150 will be deducted as processing/cancellation fees.
If the order is already dispatched, cancellation charges will apply, and refund amount may be reduced accordingly.
Orders can be cancelled before dispatch for a refund (cancellation fee applies).
Once the order is dispatched, cancellation charges will be applied based on packing, courier, or logistics cost already incurred.
To cancel an order, customers can contact us via WhatsApp or Email immediately.

Shipping Policy

We ship all over India.

Delivery Time: Local Zone (within West Bengal): 3–7 days

Pan India: 7–15 days

Shipping Charges: Free Shipping on all orders (unless specified during special offers or changes

T&C With Privacy Policies

We respect your privacy and ensure safe handling of your data.

Information We Collect:

Name

Phone Number

Address

How We Use Your Information:

To process and deliver your order

To provide updates regarding shipping

For customer support

For promotional messages or offers (only when relevant)

Data Safety:

We do not share, sell, or misuse customer data.

Your information is used only for order-related communication and promotions directly from AKB Products.

📞 Contact Us

📩 Email Ecomprint7@gmail.com

📱 WhatsApp
https://wa.me/917003235740

📘 Facebook
https://www.facebook.com/profile.php?id=61575517647390

📷 Instagram
https://www.instagram.com/akbcandles

📍 Address Purba Bardhaman, West Bengal, 713146

Return & Refund Policy

🚫 No Return Policy

We do not accept returns. Live images of the product are provided before packing.

💰 Refund Policy

Refunds available only for cancellations. Up to ₹150 delivery/processing charges will be deducted.